Return & Refund Policy
Digital Yellowpages Kolkata – No.1 Digital Marketing Agency in Kolkata & West Bengal
At Digital Yellowpages Kolkata, we are committed to delivering the highest quality digital marketing services to our clients. As a service-based agency, we value transparency and client satisfaction. Please read our Return & Refund Policy carefully before engaging in any services.
1. Nature of Services
We provide non-tangible digital services, including but not limited to:
SEO & SEM
Google Ads
Social Media Marketing
Website Design & Development
Content Marketing
Email & WhatsApp Marketing
Branding & Business Promotions
Due to the nature of our services, refunds are generally not applicable once a project has commenced.
2. Cancellation Policy
You may cancel your project or service request within 24 hours of payment and before work has started.
Cancellations after this window will not be eligible for a refund.
For monthly retainer packages, cancellation must be requested 7 days prior to renewal.
3. Refund Policy
No refunds will be issued for services already rendered or in progress
4. Dispute Resolution
If you are unsatisfied with any service, we encourage you to contact us directly within 7 days of service delivery. We will do our best to resolve your concern through revisions or alternate solutions