Return & Refund Policy

Digital Yellowpages Kolkata – No.1 Digital Marketing Agency in Kolkata & West Bengal

At Digital Yellowpages Kolkata, we are committed to delivering the highest quality digital marketing services to our clients. As a service-based agency, we value transparency and client satisfaction. Please read our Return & Refund Policy carefully before engaging in any services.

1. Nature of Services

We provide non-tangible digital services, including but not limited to:

  • SEO & SEM

  • Google Ads

  • Social Media Marketing

  • Website Design & Development

  • Content Marketing

  • Email & WhatsApp Marketing

  • Branding & Business Promotions

Due to the nature of our services, refunds are generally not applicable once a project has commenced.


2. Cancellation Policy

  • You may cancel your project or service request within 24 hours of payment and before work has started.

  • Cancellations after this window will not be eligible for a refund.

  • For monthly retainer packages, cancellation must be requested 7 days prior to renewal.


3. Refund Policy

  • No refunds will be issued for services already rendered or in progress


4. Dispute Resolution

If you are unsatisfied with any service, we encourage you to contact us directly within 7 days of service delivery. We will do our best to resolve your concern through revisions or alternate solutions